请乘客务必仔细核对好个人信息（如姓名、出生年月、房型等）,以避免因错误信息而被拒绝登船。 Please kindly check carefully with the personal information, such as full name,DOB,room typy, to avoid being denied due to wrong information. 强烈建议請團友在出發前自行做好郵輪的網上登記。 Please do the online check in at least one week before departure. 基本上船公司不接受孕期在24周或以上的孕妇。但如果孕妇坚持前往或孕期在24周以内，必须在出行前最少14天提供给邮轮公司医生证明其可安全出行的文件才可以乘坐。乘客有主动告之义务。 The pregnant will enter the 24th week before or at any time during the cruise will refused to cruise. If She insist on going or she is within in 24th week or , must submit, no later than 14 days prior to departure , a letter from physician certifying that the expecting mother is fit to sail. 在任何情况及任何地点下失窃，引致遗失金钱及物品，本公司、司机、及导游均不负任何责任，贵重财物及证件等团员理应并有责任自行保管。 Passengers are responsible for their belongings in any circumstance. 請自備前往目的地之有效簽證及有效期至少为半年以上護照，中国护照美签者需提前办理有效期内的EVUS。並且將EVUS確認頁打印出來隨身攜帶，登船時需出示。 Please self-prepare your own valid visa & passport (Minimum 6 months before expiration). International visitors who holding with Chinese passport need to enroll EVUS online.
———————————————————————————————————————— As per the Regulations of Travel Industry Council of Ontario (TICO), we advise all the clients to purchase Travel Insurance (Emergency Hospital/ Medical and Trip Cancellation/ Interruption). Emergency phone number for cruise lines: 各游轮公司紧急联系电话: Carnival cruise line: 1 877 885 4856Princess: 1 800 545 0008Royal Caribbean 1 800 256 6649Celebrity: 1 800 256 6649Norwegian: 1 866 234.7350Disney cruise line: 1 800 951 3532Holland America: 1 877 932 4259(船公司电话时有变化，请恕未及时更新，请以船公司官网信息为主）
价格条款 以上船期之船费包括船上常规餐饮，娱乐设施，码头及其它税项(不含邮轮上小费)等。 Cruise fare included: accommodation, regular meals, entertainment and tax. 邮轮费用不包括：机票，码头与机场之间的交通费用，行程內之入場費，司機及導遊小費，旅遊保險，自費活動。 Cruise fee excludes：air ticket, admissions, gratuities, travel insurance, transfer between airport and port, all personal expenses. 所有退改条款依据邮轮公司及航空公司相应条款. All cancellation and change policy base on cruise line and airline policy. Besides, Tianbao servicefee ($20 per item per guest) will apply.
根据邮轮公司要求，不得晚于两个小时办理登船手续。由于航班及交通等不可控因素，建议团友预留好足够的时间抵达码头办理手续。如因航空公司延迟或取消航班而无法如期参加邮轮的行程，航空公司不会就此损失而负责。乘客将被邮轮公司视为自动放弃整个行程，邮轮会正常时间出发，邮轮费用恕不退还。 机票与邮轮是不同的供应商，天宝旅游强烈建议购买医疗/旅行中断或取消保险，如收到发票后无任何回复，天宝视同客户已放弃购买。 According to the policy of Cruise Line company, we highly encourage you to board no later than two hours prior to the departure time. Due to the uncontrollable factor such as flights or transportation, we recommend that you reserve enough time for boarding. For any reason including air flight cancel or delay, the whole trip will be cancelled with no refund. Cruise still departs on schedule time. Passengers are responsible for all resulting costs. We are strongly recommended that to purchase with travel interruption / cancellation insurance. Please check with our consultants at the time of booking reservation. It will be generally deemed to be declined for insurance after clients receive this receipt with no response. 船公司依官方网站承诺保留因原油价格浮动而产生的额外收取燃油附加费之权利。 All cruise lines reserve the right to impose a fuel supplement on all guests based on official website description. 安省旅遊行業協會建議每位客人購買緊急醫療和行程取消/更改保險。 有参加岸上观光团的客人，距出发日期45天前可无损取消 。距出发前45-20天内取消，则会根据确认取消日期距离出发日期的远近有不同程度的罚金。20天内团费全额不退。具体罚金请咨询 905-695-7772。 Excursion cancellation policy: No penalty if cancel 45 days before departure. If excursion cancel within 45-20 days then it will cause penalty. Please contact 905-695-7772 for more detail. Any booking cancel within 20 days before departure will be full penalty.
请自备前往目的地之有效签证及有效期至少为半年以上护照，中国护照美签者需提前办理有效期内的EVUS。 并且将EVUS确认页打印出来随身携带，登船时需出示。 Please self-prepare your own valid visa & passport (Minimum 6 months before expiration). International visitors who holding with Chinese passport need to enroll EVUS online.